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How can I find a better agent for Indian passport renewal?

Following is a direct quote from the website of the Indian embassy in Washington DC: It is informed that VFS Global is the service provider for Passport services for the Embassy of India, Washington DC or its Consulates in Atlanta, Chicago, Houston, New York and San Francisco. Its operations have started from 4 November 2020. All the applicants under the Consular Jurisdiction of the Embassy of India (those living in Bermuda, Delaware, District of Columbia, Kentucky, Maryland, North Carolina, Virginia, and West Virginia) seeking passport services may visit the link . for details. So what is in the above which is not understandable? It clearly mentions that all applicants have to use VFS. Which means even if there is another agent, the process will still go through VFS. You have to go through that mess if you want your passport re-issued (there is no such thing as renewal of Indian passport). That is the price to pay for Indian citizenship. (Is the process really painful? I checked VFS website and the process is clearly explained in a step by step fashion and seems much easier than the process in India which requires you to physically visit an application centre. I have used VFS for visa applications many times in India and always had a seamless experience. What exactly is the problem you are facing?)

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